Keep grit moving.
Sweep regularly with a soft broom or suitable dust mop. Grit dragged across a surface can scratch the finish.
Keep it looking its best
Follow the care instructions for your installed system. These everyday habits are a useful place to start.
Sweep regularly with a soft broom or suitable dust mop. Grit dragged across a surface can scratch the finish.
Use the installer-recommended cleaner and method. Avoid abrasive pads, harsh solvents and acidic cleaners unless specifically approved for your system.
Use furniture pads and avoid dragging heavy items. Scratch resistance does not mean scratch-proof.
Clean spills promptly. Follow the product guidance for any chemical exposure and ask before trying an unfamiliar cleaner.
COVERAGE, WITH CLARITY
The current installation agreement covers adhesion-related peeling and delamination under normal residential use for five years.
Coverage is limited to the repair of verified covered defects. Exclusions include impact damage, chemical exposure, moisture vapour transmission, structural movement, abuse, flooding, Acts of God and improper maintenance.
Natural variation in tone, texture and metallic movement is part of a handcrafted finish. Commercial warranty terms must be confirmed separately.
This is a plain-language summary of the current agreement, not an expansion of coverage. The signed project agreement governs all terms and exclusions.
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